She is seen when SpongeBob and Patrick are selling chocolate bars. As they go to knock on her door, she answers. As SpongeBob opens his candy bar bags, he struggles since every time he opens a bag a new one appears. Eventually, she gets tired of waiting and goes back inside.
When Plankton is looking for baby powder at Barg'N-Mart, he asks Norma if what he saw was baby powder. He calls the baby powder the "ugly drippy smelly thing," which makes her think that he is talking about her baby. She then runs over Plankton with her shopping cart.