"It has come to my attention that your patient, Mr. Krabs, is out on the front sidewalk."
"What were you thinking, man! We're trying to run a business here! We can't leave patients out on the sidewalk!"
Administrator Flotsam is named after the maritime term "flotsam and jetsam". Flotsam is the cargo and parts of a ship that float in the sea after a wreck, while jetsam is anything thrown overboard during distress that either sinks or washes ashore.
Flotsam is also the name of a character in the Disney movie The Little Mermaid, an eel minion who works for the sea witch Ursula along with another eel minion named Jetsam.
It's possible he is a criminal, as he drove Mr. Krabs on the sidewalk, and he could've been killed. It's not confirmed, however.